These Terms & Conditions govern your use of the jaoya9 platform, including all games, sports betting markets, payment services, and promotional offers available to players in Bangladesh. Please read this document carefully before creating an account or placing any wager.
Six areas every jaoya9 player should understand before depositing or placing a bet.
You must be at least 18 years of age to register and use jaoya9. Age verification is required before your first withdrawal. Accounts found to be operated by persons under 18 will be suspended immediately and any balance forfeited.
All transactions are processed in BDT. Minimum deposit is ৳200 and minimum withdrawal is ৳500. jaoya9 charges no conversion fees. Withdrawal requests are processed within the timelines stated in Section 6 of these Terms.
All bonuses are subject to wagering requirements stated at the time of the offer. Bonus funds cannot be withdrawn until the wagering requirement is met. jaoya9 reserves the right to amend or withdraw any promotion with reasonable notice.
You are solely responsible for keeping your login credentials confidential. jaoya9 will never ask for your password via email or live chat. Any activity carried out via your account — whether by you or an unauthorised third party — is your responsibility.
Using automated betting software, exploiting technical errors, multi-accounting, collusion, bonus abuse, and money laundering are all strictly prohibited. jaoya9 will void bets, withhold funds, and close accounts where prohibited activity is detected.
jaoya9 provides deposit limits, session time reminders, cooling-off periods, and self-exclusion tools. Players who feel gambling is affecting their wellbeing are encouraged to use these tools or contact our 24/7 support team immediately.
In these Terms & Conditions, the following words and phrases shall have the meanings set out below unless the context clearly requires otherwise:
These Terms & Conditions constitute a legally binding agreement between you and jaoya9. By completing the registration process, by depositing funds, or by placing any wager on the Platform, you agree to be bound by:
In the event of any conflict between these Terms & Conditions and any game-specific or promotion-specific rules, the more specific document shall take precedence for that specific matter only. For all other matters, these Terms & Conditions shall govern.
jaoya9 reserves the right to update these Terms & Conditions at any time. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms. We will make reasonable efforts to notify registered Players of material changes via their registered email address or an in-platform notification.
To be eligible to register and use the jaoya9 Platform, you must at all times:
By registering, you represent and warrant that you meet all eligibility criteria listed above. jaoya9 reserves the right to request documentary evidence of eligibility at any time and to suspend or close an Account pending such verification.
Each Player may hold only one Account on the Platform. Opening duplicate, secondary, or additional accounts ("multi-accounting") is strictly prohibited. Where multiple accounts are detected, jaoya9 will merge or close duplicate accounts, void any bets placed on duplicate accounts, and may withhold funds associated with those accounts pending investigation.
When registering, you must provide accurate, complete, and up-to-date information. You are responsible for updating your account details promptly if any information changes. jaoya9 accepts no liability for consequences arising from inaccurate or outdated account information provided by you.
jaoya9 reserves the right to decline any registration application without giving a reason, and to request additional documentation before activating a new account. Registration is free and jaoya9 will never charge a fee for opening an Account.
You are solely and entirely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person under any circumstances. Any transaction completed using your Account credentials will be treated as having been authorised by you, whether or not you were the person who performed that transaction.
jaoya9 strongly recommends enabling two-factor authentication (2FA) on your Account. 2FA is automatically prompted when a login is detected from a new or unrecognised device. You should take advantage of this security feature to protect your Account and funds.
If you believe your Account has been accessed without your authorisation, you must contact jaoya9 support immediately via live chat or at [email protected]. jaoya9 will investigate and may temporarily suspend your Account to prevent further unauthorised access while the investigation is ongoing.
jaoya9 will never contact you to request your password, OTP code, or full payment method credentials. Any communication purporting to be from jaoya9 that requests this information should be treated as fraudulent and reported to our support team immediately.
All deposits and withdrawals on the jaoya9 Platform are processed exclusively in BDT. jaoya9 does not charge conversion fees. Supported payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other methods listed on the payment page at the time of your transaction.
jaoya9 reserves the right to carry out additional security checks before processing any withdrawal. Withdrawals will only be sent to a payment method registered in your name and matching your Account details. Third-party withdrawals are not permitted under any circumstances.
Deposits made by payment methods other than those currently listed as supported by jaoya9 may not be credited and cannot be refunded in cases where the funds cannot be traced. Players are responsible for using only the payment methods listed on the Platform at the time of deposit.
jaoya9 offers various bonuses and promotional offers to eligible Players from time to time. All bonuses are governed by these Terms & Conditions and by the specific terms stated for each individual offer at the time of its publication. In the event of any conflict, the specific promotion terms take precedence over this section for that specific promotion.
General bonus conditions applicable to all jaoya9 promotions unless stated otherwise:
Seasonal promotions aligned with Eid, Pohela Boishakh, Victory Day (December 16), Independence Day (March 26), BPL, IPL, and T20 World Cup events may be offered at jaoya9's discretion. Specific terms will accompany each such promotion.
All bets placed on jaoya9 are subject to the game-specific or sport-specific rules published on the Platform. Players are responsible for familiarising themselves with the relevant rules before placing any wager. The following general betting rules apply across all products:
The following activities are strictly prohibited on the jaoya9 Platform. Any Player found engaging in these activities will have their Account suspended or permanently closed, funds withheld pending investigation, and may be reported to relevant authorities:
All content on the jaoya9 Platform — including but not limited to the jaoya9 brand name, logo, website design, graphics, user interface elements, game interfaces, text, audio, and video — is the exclusive intellectual property of jaoya9 or its licensed content partners (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi).
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial recreational purposes only. This licence does not extend to:
Any unauthorised use of jaoya9 intellectual property may result in immediate Account termination and may expose you to legal action.
To the fullest extent permitted by applicable law, jaoya9 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Platform, including but not limited to:
jaoya9's total aggregate liability to any Player in connection with any single claim or series of related claims shall not exceed the total amount deposited by that Player in the 30 days preceding the event giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.
Nothing in these Terms limits jaoya9's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by applicable law.
jaoya9 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms & Conditions by reference. By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Key data protection commitments made by jaoya9 include:
For full details on how jaoya9 handles your personal data, please review the Privacy Policy.
jaoya9 provides the following responsible gaming tools to all registered Players:
For comprehensive guidance on responsible gaming practices, please visit our Responsible Gaming page. Players aged 18 and over are welcome on jaoya9; anyone under 18 must not use the Platform.
Either party may terminate the Account relationship at any time. Players may close their Account voluntarily by contacting [email protected]. Upon voluntary closure, any Real-Money balance will be returned to the Player via their registered payment method after KYC verification, provided no outstanding withdrawal holds exist.
jaoya9 reserves the right to suspend or permanently close any Account at its sole discretion if:
Where an Account is closed due to breach of these Terms, jaoya9 may withhold some or all of the Account balance pending the outcome of any investigation. Bonus Funds will not be returned under any Account closure scenario.
jaoya9 may revise these Terms & Conditions at any time. When material changes are made, we will update the "Effective Date" displayed in the document header and, where reasonably practicable, notify registered Players via their registered email address or an in-platform notification at least 7 days before the revised Terms take effect.
Where a Player does not accept revised Terms, they may close their Account prior to the effective date of the revision and withdraw any Real-Money balance without penalty. Continued use of the Platform after the effective date of any revision constitutes acceptance of the revised Terms in full.
It is the Player's responsibility to review these Terms periodically. jaoya9 recommends checking this page whenever you receive a notification of an amendment or at least once per month during active use of the Platform.
These Terms & Conditions and any dispute arising from them or from your use of the jaoya9 Platform shall be governed by and construed in accordance with applicable law. jaoya9 is committed to resolving disputes fairly and efficiently through its customer support team as a first step.
If you have a complaint about any aspect of the jaoya9 Platform or these Terms, you should:
jaoya9 aims to resolve all complaints within 28 calendar days of receipt. We will keep you informed of progress if the investigation extends beyond 10 business days. Our goal is a fair outcome for all parties based on the available evidence.
If you have any questions regarding these Terms & Conditions, you may contact the jaoya9 support team through the following channels:
Now that you've reviewed our Terms & Conditions, explore the full jaoya9 platform — cricket betting, live casino, slots, and more — all in BDT. 18+ only. Please play responsibly.